NetMGMT – Reality

• Define the most important business needs

  • Ex: Product Inventory in Jones Street Store

• Determine critical systems WRT that need

  • Ex: Jones Street Store inventory DB server

• Determine “How” to define system availability

  • Ex: SQL query with a known response

• Define limits of “How” as a measure of system availability

  • Ex: SQL query returns within 30 seconds
  • Ex: One retry of query is permissible

• Define escalation procedure when “How” fails

  • Ex: Go home and hide under bed

• Network Management is all about Business Continuity

Previous slide

Next slide

Back to first slide

View graphic version